F. A. Q. at RTI
If you died and wished to say something to someone, perhaps a hidden letter could be found. Other then using a Will, which is used for legal purposes is impersonal. Now that RegretToInform.com is here, this unique new industry that helps you; say it from the grave. Questions abound.
Q. #1 question. Why should I care to leave a message?
A. Compassion from you at such a time can bring comfort to last the rest of their life. And your crossing over, without regret.
Q. What is the difference between a $25 , $100 and $500 e-vault?
- The $25 was established for our military personnel to create a couple dozen messages using a few photographs.
- Our mid-sized 100 megabyte account, is large enough meet the needs of most families to create a safety net with photographs of home contents and personal directions in case disaster strikes.
- Our largest 500 mg. e-vault, was established for members that have large video files they wish to transfer and store. Actors or companies wishing to use this unique tool for business presentations.
Q. $25/ 25 megabytes, a year is almost free, why charge at all?
A. The need to be legally binding is necessary. We expect giving people the freedom to say anything, will create legal issues. Requiring a legally binding release from our members, makes us only delivery personal. Otherwise we could give the $25 package away.
Q. Why annual payments and not monthly?
A. Because of the nature of our business, each year, we need to confirm our members are healthy enough to renew. Or investigate if messages need to be delivered.
Q. I do not want to write a lot of messages, how will this help me?
A. A box titled “MESSAGE TO ALL” when checked that message gets addressed to everyone on your email list. It could be one message for use at your service or one sent to a hundred friends.
Q. I do not want to send messages, how will this help me?
A. Memory, intimate pictures or documents can be lost or destroyed. By putting it here, you or someone could use it in time of need. Or it will be deleted automatically at the end of our contract.
Q. I have stuff i don’t want anyone to find, how does this help me?
A. Each messages requires an email address. By using your private email address everything in your eVault, will be automatically deleted if an accident takes you.
Q. How long will my messages be available for viewing?
A. Six months after our verification team confirms your status and releases notification of your passing.
Q. My mother has an account and I am now her care-giver. I need to locate her policies. What do I do?
A. If she can share her password, do that. Otherwise customer service will work with you and her administrators. A court order may be necessary to review the content.
Q. Do you ever look at the content of a member?
A. NO. We will not risk our reputation. A password is required which is not accessible to our staff. You control your password and you are automatically notified when it is changed.
Q. Do you have access to my messages that are delivered?
A. Yes, but only after your passing or by a Court order. For our protection, we reserve the right to view, delete or report video and photos. We do not condone, racism, suicide, acts of terrorism or other issues considered illegal or immoral. ( terms of use )
Q. What if someone complains about my message?
A. Your message will be frozen for review to determine if the complaint is valid. Corporate, government or trade secrets will void messages but it will have been done too late. We are only the messenger.
Q. What is with that name, Regret To Inform?
A. When notifications are automatically sent, the subject will appear with your name & Regret To Inform. It is important these e-mails are not overlooked as, junk mail.
Q. What if I decide to cancel my account?
A. Certain actions made it to your account will generate a notification e-mail to you. This includes each time your administrator/trustee attempts to open your lock, or you can sort your account. At which time we require your reply. Once confirmed, all your content will be deleted.
Q. How do we know when our member passes away?
A. Our members assigned 3 to 6 administrators to act as trustees. These administrators are responsible for notifying our system. Each have a key/code, once all are entered then we begin an investigation process. Once completed, we release notifications to the e-mail recipients that a message is waiting for them, along with directions to accept our terms of use to view messages and a password.
Q. What happens if my administrator, accidentally enters their key/code?
A. You and your administrators will be notified via email, until all key/codes are entered. You will need to reset your account ASAP.
Q. What if I am in a coma or just unable to reset my account?
A. Your Health-care Directives page will be available to your administrators once a key/code is entered. This is the only page provided for early viewing.
Q. What if someone wants access to my account after I passed away?
A. We anticipate this and require a court order. Because we value your privacy, we will do everything possible to prevent this from happening by evening, your spouse.
This was built so we can communicate with past loves for one last time.
Q. You offer programs for certain professions, why?
A. We intended to be a .org to raise money for charity. Because of our legal obligations as a delivery service. We are required to be a .com corporation. These programs, help us increase the charitable contributions which we were originally intended.
Q. Isn’t delivering uncensored messages for someone who is deceased, risky?
A. Yes, very! Our exposure to being sued is very high. We believe there are more people willing to use this website for compassionate reasons, other than greed. This is a reason for being a.com corporation, our revenues are earmarked for charity, and legal fees.
Q. What if my wife wants access to my bank messages?
A. It will not happen without a court order. We expect intimate letters to remain that way.





